I sometimes fall into this trap, but I’m getting better:

A problem is being described to you and without asking much your head already starts producing possible solutions. Sometimes so fast, that you don’t even listen till the other person finished the problem statement.

As professionals, we need to remind ourselves that small details can change the big picture. The balance between having an overview of the problem and identifying critical details requires listening and questions. We can’t do our job properly if we try to skip this.

People I’d call “hackers”, rush into a solution without asking or verifying their assumptions. In the mid and long run, preventable failures will happen. There really is no excuse for working like that. Instead, listen and ask.

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